Support > Technical Support > Advanced Support
Customers may contact ExchangeWise to receive "Advanced" support per incident. Advanced support is defined as features or functionality that could require modifications to the program in order to utilize in a customized fashion.

Description: Read more about the exact details of Advanced Support.
Issues Covered : Read here for a list of the typical issues covered by Advanced Support.
Cost: The costs for Advanced Support depend on the Support Plan and the Type of Contact required to resolve the issue.
Payment: How payment is made depends on the Support Plan.
Exclusions: Read more about what is not covered by Advanced Support.

Learn more about how Basic Support differs from Advanced Support.


 

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