Support > Technical Support > Knowledge Base

Customers are able to access free support by visiting The ExchangeWise Document Centre and searching the knowledge base. Please note however that this excludes the logging of those issues that are categorised as Advanced Technical Support. The online Knowledge Base provides all of our customers with as much information as possible at no charge! It's the fastest and easiest way to get the technical information you need.

From the Document Centre you may:

check answers to frequently asked questions about Installation, Configuration and System Usage.
read recent product announcements.
download Information Sheets which give you more information on specific aspects of MX-Contact.
download Instruction Sheets which give step-by-step instructions on how to install, use or configure MX-Contact.
download the latest software updates (assuming you have a valid Annual Product Maintenance).
download the latest accompanying Update Bulletin documentation.
Free! There is no cost for Knowledge Base support.